Refund Policy

1. Overview

At fr-vm, customer satisfaction is our priority. We strive to deliver high-quality services that meet your expectations. However, if you are not completely satisfied, this Refund Policy explains your rights and the procedures to request a refund.

2. Eligibility for Refunds

Refunds are available under the following conditions:

• The request is made within 7 days of the purchase date.
• The service was not delivered as promised or there was a technical failure on our part.
• The refund request adheres to the terms outlined in this policy.

3. Non-Refundable Situations

Refunds will not be provided under the following circumstances:

• Change of mind after purchase.
• Misuse or failure to use the service as intended.
• Violation of our Terms of Service or misuse of our platform.

4. Refund Process

To request a refund, follow these steps:

• Contact our support team at [email protected].
• Provide your order number and details of the issue.
• Allow 5-10 business days for us to review your request.

If approved, the refund will be processed back to the original payment method within 7 business days.

5. Partial Refunds

In certain cases, a partial refund may be issued if only part of the service was delivered or used.

6. Third-Party Payment Providers

If you purchased the service through a third-party payment provider (e.g., PayPal, credit card), their refund policies may also apply. We are not responsible for any additional fees or delays caused by third-party providers.

7. Changes to the Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Information

Email: [email protected]

Discord: Chat with us on Discord

Website: https://fr-vm.com